A Christian Liberal Arts University, Est. 1846

Frequently Asked Questions

Counseling is a means of facilitating personality growth and development. It also attempts to help individuals cope more effectively with the problems of life, with inner conflict, and with painful emotions. Counseling can provide encouragement and comfort to those who are suffering from loss and guidance to those whose behaviors are self-defeating and causing unhappiness and discouragement.

Gary Collins has described a Christian counselor as: “an individual who is a deeply committed, Spirit-guided servant of Jesus Christ, who applies his or her God-given abilities, skills, training, knowledge and insight to the task of helping others move to personal wholeness, interpersonal competence, mental stability, and spiritual maturity.”

At the heart of Christian counseling is the good news of Jesus Christ, a message of hope that all may be reconciled to God. It is Jesus Christ who makes change, redemption, and new life possible no matter how terrible the circumstance. With help from God and other believers, we can not only survive life’s problems, but we can grow in our faith. With help, we are able to move through brokenness and pain to become wiser, humbler, stronger, and more understanding and caring toward others.

Where are counseling services provided?

We are located in Boren 250 (Campus Ministries and Counseling Center office) on the 2nd floor of the Student Center, right above Chick-fil-A.

How do you make an appointment for counseling?

There are several ways to make an appointment: You can stop in the office and make an appointment face-to-face, you can email counselingcenter@taylor.edu, or you can call 765-998-5222.

Are walk-in services provided?

Yes! We offer walk-in hours daily that are given on a first come-first serve basis, based on need. These are generally in the afternoon, although the hour shifts a bit day to day. Please contact us for the walk-in hour times for the week.

How do you access mental health services after hours or in an emergency?

A counselor is on-call 24/7. After hours, in an emergency, please contact your hall director, campus police (for campus police, during business hours call 765-998-5395 and after business hours call 765-998-5555), or call 911. They have the phone number for the counselor on call and they can get in contact with us if needed.

What if I’m feeling unsafe, thinking about harming myself, or having suicidal thoughts?

Immediately walk over to the counseling center (if it is between the hours of 8 am and 5 pm Monday–Friday), contact your hall director, call campus police, or call 911. Your hall director and campus police can get ahold of the counselor on call at any time.

I’m concerned about the safety of one of my friends. What should I do?

Don’t promise that you’ll keep a secret for that person. You can promise to keep it private (only the essential people will know), but when someone’s safety is involved, you need to immediately contact the counseling center (if it’s between the hours of 8 am and 5 pm), your hall director, or campus police.

What mental health services and programs are available?

  • Individual and Group Counseling
  • Consultation Hours (either for something you yourself are going through, or to discuss questions you have about someone else)
  • Walk-in hours
  • Crisis evaluation and support Programming and short workshops for wings/floors, groups, etc.

Are there any fees for counseling or other mental health services?

No, counseling is free at this time.

Are there limits on the type or amount of services available?

At this time, we do not have session limits.

Our default is to meet with students every 2 or 3 weeks, but students are also free to schedule on an as needed basis.

How can I get information on other counselors or psychiatrists in the area?

We have referrals for local counselors and psychiatrists. Feel free to contact us for these lists.

Is counseling confidential at Taylor?

Counseling is confidential for all students ages 18 and older.

  • We cannot share information with anyone, including parents or hall directors, unless a release of information has been signed.
  • We break confidentiality if we know that a student is in imminent danger of hurting themselves or others.
  • We have a separate waiting room specific to the counseling center, with an entrance across from the drinking fountains on the 2nd floor of the Boren Center. This will allow you to sit in a room to wait without having people walking past you in an office.
  • We also have sound machines outside of offices that create ambient noise in the hallway. This muffles sound so that someone walking past the door will not hear specific words you are saying.

What other services and programming are offered?

  • Once a week, we have a therapy dog named Judd who comes to campus. (This year he will be on campus on Tuesday afternoons from 2-4 pm in Boren145 - right next to Chick-Fil-A.)
  • Once a month, we have a massage therapist come to campus. The cost of this is $5 per 5 minute slot and you may sign up for as many slots as you want. Payment is due at sign-up. The dates for fall semester are: September 13, October 11, November 15, and December 6.
  • 1-2 times a semester, we will host a de-stress week. This information will come out via student announcements and posters around campus. Examples of some of the past activities are: watercoloring, yoga, healthy eating classes, horse grooming, stressless study area).